Privacy Policy
Stillwater Risk Management I, LLC ("Stillwater Risk Management," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through stillwaterrisk.com (the "Site"), how we use it, and the choices you have. By using the Site or submitting our quote form, you agree to this Policy.
1. Information We Collect
We collect information you voluntarily provide and limited information collected automatically:
- Information you provide: name, phone number, email address, ZIP code, and the type of coverage you're interested in, submitted through our quote form or shared by phone, text, or email.
- Automatic information: standard web analytics data such as IP address, browser type, device type, pages viewed, and referring URL, collected through Google Analytics and similar tools.
2. How We Use Your Information
- Respond to quote requests and prepare insurance proposals.
- Contact you by phone, text message (SMS), and email about insurance products and services you've inquired about.
- Service existing policies and follow up on renewal options.
- Improve the Site, measure marketing performance, and maintain security.
- Comply with legal obligations and the requirements of insurance carriers we work with.
3. SMS and Phone Communications
When you check the consent box on our quote form, you agree that Stillwater Risk Management may contact you at the phone number you provide — including by autodialed calls, prerecorded messages, and SMS — about insurance products and services. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies based on your inquiry. Reply STOP at any time to unsubscribe from text messages, or reply HELP for assistance. You can also opt out of phone or email contact by emailing info@stillwaterrisk.com or calling 210-536-5947.
4. How We Share Information
We do not sell your personal information. We share information only as needed to provide our services and as required by law:
- Insurance carriers we submit quote requests to on your behalf.
- Service providers that help us operate the Site and our business, such as form delivery (Web3Forms), email, CRM, and analytics providers, who are contractually limited to using the information for our purposes.
- Legal and safety disclosures when required by law, subpoena, or to protect rights, safety, or property.
5. Cookies and Tracking
The Site uses cookies and similar technologies, including Google Analytics, to understand how visitors use the Site and to support marketing. You can disable cookies in your browser settings; some features of the Site may not function as intended without them.
6. Data Retention
We retain quote submissions and related communications for as long as needed to provide our services, comply with our legal and recordkeeping obligations (including Texas Department of Insurance requirements), resolve disputes, and enforce our agreements.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.
8. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Your Rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us using the information below. Texas residents and residents of other states with applicable privacy laws may have additional rights, including the right to opt out of certain uses of personal information.
10. Third-Party Links
The Site may contain links to third-party websites (such as our Facebook page). We are not responsible for the privacy practices of those sites; please review their policies separately.
11. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be posted on the Site.
12. Contact Us
Questions about this Policy or about your information? Contact us at:
Stillwater Risk Management I, LLC
San Antonio, Texas
Phone: 210-536-5947
Email: info@stillwaterrisk.com